1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. For paid accounts, we also collect billing information through secure third-party payment processors.

Usage Data

We collect information about how you use our service, including deployment logs, API usage, feature interactions, and performance metrics.

Technical Information

We automatically collect certain technical information including IP addresses, browser type, device information, and operating system details.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety, or that of others
With trusted service providers who assist in operating our platform
In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

Encryption in transit and at rest using industry-standard protocols
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection and privacy practices
Incident response procedures for security breaches

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Portability of your data
Objection to processing of your information
Restriction of processing under certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze site traffic and usage patterns
Improve our services and user experience
Provide targeted content and features

You can control cookies through your browser settings, though this may affect some functionality of our service.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@trivx.com

Address: Noida, Uttar Pradesh, India

Data Protection Officer: dpo@trivx.com